Help
Support
Help with something you have bought.
Need help?
If you have bought from us and something is not right, we will sort it out.
Lost your access email?
Use the contact form and tell us the email address you used to buy. We will resend your access link and licence key.
Something not working, or not what the page described?
Tell us what happened and which product it is. If it is faulty or is not as described, we will fix it or refund you. See our Terms for details.
What to include when you get in touch
- The email address you used to buy
- Which product you bought
- What happened, and which device and browser you were using, if you know
Contact us
Use the contact form: Contact Shelly.
Your privacy: see our Privacy Policy.